​Online reviews are a crucial part of your marketing strategy. They give potential customers comfort in storing their belongings with you and also improve your Google ranking. Every self storage business should have an active strategy to promote and manage reviews. But what happens when you get a negative review? How do you respond? How can you turn a negative review into a positive marketing message?

Hosted by SSA UK CEO Rennie Schafer, join us for our complimentary, monthly member's only update including the latest sector news. Complimentary for SSA UK and FEDESSA members.

This lunch event offers an excellent opportunity to connect with fellow operators and suppliers, make new contacts, and share insights on common challenges and solutions, all in a relaxed and informal setting in the 14th century Hospitium, a two-storey listed building set within the beautiful York Museum Gardens in York city centre, overlooked by the striking ruins of the Grade 1 listed St. Mary’s Abbey.